Frequently asked questions

Straight answers about the suite and the road to launch.

These answers describe the current public website, protected release access, and the route toward commercial availability.

PITSPHERE / PRIVATE FOUNDATION
01Suite

What is PitSphere?

PitSphere is the product home for Blast Forge, Full View, and MegaPit: three specialist tools covering blast engineering, field execution, and mining-contractor tendering and control.

02Ownership

Who operates PitSphere?

PitSphere is independently developed and will be operated in South Africa by a sole proprietor using PitSphere as a trading name. The operator’s required legal details will appear discreetly in the supplier information before commercial sales begin.

03Products

Do I need the complete suite?

No. Each product is designed to deliver value independently. Product bundles will be available where connected workflows and shared handovers make sense.

04Deployment

Will the software work offline?

Offline operation is a core design requirement. Blast Forge and MegaPit are desktop-first products, while Full View is designed for both Windows and Android field use with optional synchronisation.

05Deployment

Are browser versions available?

Not yet. Browser access is part of the future product roadmap and will be introduced only where it protects the specialist workflows, security, and offline resilience of the current tools.

06Licensing

Can I buy a licence today?

Public purchasing is not active yet. Licence options and prices will be finalised after product demonstrations and release-readiness checks.

07Licensing

Will purchasing and renewals be secure?

Yes. The commercial release will use a secure checkout and licence-delivery service. No payment information is collected on this website.

08Support

What support will be included?

Planned support ranges from product documentation and release notes for Desktop licences to priority guidance for Team users and tailored onboarding for Enterprise deployments.

09Data

Does PitSphere take ownership of operational data?

No. Customer and operational data remains the customer’s data. Final contractual language, retention rules, and hosted-service details will be confirmed before connected services or commercial transactions are enabled.

10Access

Which areas require member access?

All product information is public. The downloads centre requires ChatGPT sign-in, explicit approval by the PitSphere owner, and a separate release password. Approval can be revoked at any time, and software licensing remains an additional product-level control.

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